Strategic Planning
M&IHC develops organizational understanding and facilitates remote and in-person meetings with senior-level and executive-level leadership - often across multiple countries and cultures. Our leadership facilitation strategies have improved executive functioning in high-level decision-making and strategizing.
Digital Square at PATH - Informing the 2023 Initiative-Wide Strategy
M&IHC worked with Digital Square at PATH (an initiative aimed at connecting health leaders with the resources necessary for digital transformation) to code, analyze, synthesize, and share findings from individual and group stakeholder interviews. This qualitative research focused on creating recommendations to serve as an input for Digital Square at PATH’s leadership team’s creation of a 2023 initiative-wide strategy. M&IHC’s strategic planning qualitative research team revised Digital Square’s codebook and cross-coded multiple transcripts before coding all of the stakeholder interviews and focus groups. We then performed a thematic analysis, using cohesive themes to link coded data together. Finally, we synthesized the aforementioned data and summarized it into a presentation that was submitted to Digital Square to support their creation of a Digital Square Strategy.
In-Person & Remote Executive Leadership Meetings in Multiple Countries
M&IHC designed and facilitated remote and in-person meetings for eHealth Africa (eHA). This included facilitating executive leadership meetings in Guinea, where M&IHC created and presented a new Global Communications Plan and a monitoring, evaluation, and research strategy. M&IHC facilitated numerous remote multi-country (i.e. Nigeria, Liberia, Sierra Leone, Guinea, Germany, Chad) meetings for eHA’s Senior Management Team and Global Programs Team.
Digital Square at PATH - Communication Strategy
M&IHC worked alongside leadership at Digital Square at PATH to create an organization-wide communications and engagement strategy. Through a resource review and over 15 stakeholder interviews, we understood Digital Square’s previous communications strategy’s intent and its execution. It was crucial that we learned and documented both the successes and challenges from as many key perspectives as possible in order to design the most strategic pathway forward. A cornerstone piece of this work was creating a job description for the now-current global communications lead. From there, we supported the development and adoption of a new communications and engagement strategy that aligned with the current Digital Square at PATH organizational strategy.
Image Source: PATH Career Page, retrieved from https://www.path.org/about/careers/
Organizational Surveys in Multiple Countries
M&IHC has executed numerous qualitative and quantitative surveys, the largest of which was a workplace survey for eHA’s 500 Nigeria-based staff. We designed this office-wide survey with Survey Monkey, analyzed the survey results, and used the findings to generate an actionable report for eHA’s executive management. A condensed report containing survey highlights and high-priority issues, which executive management had committed to improving upon, was disseminated back to all Nigeria-based staff. The survey’s design, execution, analysis, and reporting leveraged private sector best-practices to increase staff retention and improve the company’s reputation by implementing beneficiary-driven, high-priority, and the highest value-for-money changes.
Image Source: GCShutter from Getty Images Signature, licensed under Canva
Digital Program Monitoring Tool
In collaboration with eHA’s Global Programs Team, M&IHC supported the development and roll-out of an organization-wide digital program monitoring tool, AYA. This included designing a logic model template and definitions for monitoring metrics, including inputs, activities, outputs, short-term outcomes, and long-term outcomes.
Image Source: Jan-Otto from Getty Images Signature, licensed under Canva